Privacy Policy
We (also referred to as “we,” “us,” or “our”) are committed to protecting your personal information and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Redwood Monerix (the “website”).
These principles will be upheld:
- To ensure transparency about how we collect and process your personal information:
We want you to be able to make informed choices about how your personal information is used and processed. That is why we created this website. To support this, we employ various methods and procedures to provide relevant information about the use of personal information.
If we determine that you require specific details, we'll provide them at the appropriate date and time.
We are pleased to answer any questions you may have and will provide any clarifications you need regarding any legal limitations. You can reach us by email at the address below: info@redwood-monerix.com
- Personal information will only be used for the purposes outlined in this policy.
We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); improving the site; protecting our rights and interests; maintaining and delivering the Services; meeting legal or regulatory obligations; and performing administrative and business activities that support the delivery and use of the Services.
We also process personal data to better understand your preferences and needs.
- To access essential tools to protect your personal data rights:
To support the exercise of your rights, we have comprehensive processes in place. Contact us anytime to request access to your personal data. We can modify or delete it, and restrict or cease its use for specific purposes or altogether. We can also provide or transfer your information to you or to a third party. We will make every effort to accommodate your requests.
- Protect your personal data:
While we cannot guarantee the complete security of your personal information, we guarantee we will continue to implement and enhance safeguards and practices to ensure it remains protected to the extent possible.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy describes the types of personal information the Company collects about individuals and how it processes, shares with third parties, and protects that information.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of other information we hold or can reasonably access.
The Policy defines 'processing' as a process that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.
Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly solicit or collect information from individuals under 18 years of age. We also do not knowingly permit such individuals to use our services. If we become aware of such information, we will delete any data about children as promptly as possible.
2. What personal information do we hold about you?
When you access our services or channels, or visit our website, we collect personal data. We may ask you to provide personal data in certain situations. We also obtain personal data by analyzing how you use our services and channels, and through information we receive from our third-party partners.
3. No obligation to disclose personal information to the company and the related consequences.
You are not required to provide us with any personal information. In some situations, however, if you choose not to share it, we may be unable to deliver certain services. This may also limit users' ability to access the website.
4. What types of personal data can we collect? When you visit our website, we may collect the following personal information:
This includes information about your online activity log, traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser you use, and information about the device you use. The information we collect is not personal information and cannot be used to identify you.
Personal Data We Receive from You: Any personal information you voluntarily provide when you connect to a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate transactions: this information includes your full name, address, phone number, and email address.
5. The legal basis and purposes for the processing of personal data
The company processes your personal data for the purposes described in this section and in accordance with the legal basis applicable to it.
Without a lawful basis under applicable law, the company is not permitted to process your personal data. The legal grounds under which the company is authorized to process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process personal information to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend against legal claims
- Processing must comply with legal obligations.
Please contact us by email for more information about the processing required to protect legitimate interests.
Below is a list of purposes and legal bases for how we may use the information you provide to us. Personal data.
To provide your personal information to third parties at your request to enable access to digital trading
If you request it, we may collect your personal information to share it with third-party companies.
You have consented to the processing of your personal information for one or more purposes.
To respond to your requests, questions, or concerns, we require personal information to assist with any inquiries you may have about our services.
Processing is necessary for the company's legitimate interests or those of a third party.
Personal data is processed to fulfill any legal, administrative, or judicial obligations and to comply with applicable legal requirements.
To comply with legal obligations, processing is necessary.
To improve Our Services, we may use Personal Data to support ongoing enhancements and performance optimization. This includes, among other things, crash or malfunction reports that we collect in relation to the Services.
Processing is necessary to pursue the company’s legitimate interests or those of a third party.
To Prevent Fraud and Misuse of Our Services
To perform and manage activities that comply with our service requirements, including back-office functions, business development, strategic decision-making, oversight mechanisms, and other related tasks.
Processing is necessary for the legitimate interests of the company or those of a third party.
To support decision-making across a range of issues, we apply a variety of rigorous analytical methods, including statistical techniques.
We process data when necessary to pursue the legitimate interests of the company or a third party.
To protect our assets, rights, and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims. We may process personal data to safeguard our rights, interests, and assets—or those of third parties—in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
We process personal information when necessary to pursue the company’s legitimate interests or those of a third party.
6. Transfer of Personal Data to Third Parties
The company may also share personal data with third-party service providers—such as hosting and storage vendors—including IP address information, as well as data used to analyse user experiences.
You may also request that we share specific personal information about you with third-party trading platforms. In such cases, we will transmit the personal information you have provided to us to those third-party platforms. The use of your personal information is governed by their privacy policies. Your personal information may be shared with multiple trading platforms.
The Company may share personal information with affiliated entities or business partners. Doing so can provide the Company with the resources necessary to further enhance and improve the products and services it offers to its customers.
If required to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other competent public authorities as permitted by applicable law.
We may also share your personal information with potential investors or purchasers, or with lenders to the company or any other entity in our corporate group, if such a transaction occurs (including the transfer or sale of assets belonging to the company or any other group entity), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.
7. Cookies and third-party services
Third-party services, such as advertisers on our website and analytics providers, may be used. These parties may also use cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or use the website. We use cookies to collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services you may find useful. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. They are temporarily stored on your device and remain active only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period after you close your browser. They help the website recognize you as a returning user and make it easier for you to come back to the site.
Types of cookies:
We may use them according to their intended purpose:
Cookies are strictly necessary
These cookies are essential for accessing the features you’ve requested and for navigating our website. They enable us to deliver the information, products, and services you’ve asked for.
They are necessary for your device to download and stream data. This allows you to navigate the website, use its features, and return to pages you’ve visited before.
Cookies collect personal information, including your username and your last login date, to confirm that you are logged in to the site.
They are deleted when you close your web browser (session cookies).
Functionality cookies
Cookies help us recognize you each time you visit our site and save your preferences and settings.
They remain valid until their expiry date and are retained even after the browser closes.
Cookies for performance
We use cookies to collect statistical data on the site's performance and to help improve it. They also allow us to analyze activity on our website.
Cookies store anonymous data that is not associated with any identified or identifiable natural person.
They can be deleted when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or delete cookies, adjust your browser’s settings. Below are links with step-by-step instructions for several of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website's features and functions may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we retain to ensure we do not keep data that is no longer needed.
9. Transfers of personal information to a foreign country or an international organization
Your personal information may be transferred to other countries—that is, to a third country (a jurisdiction other than the one in which you reside) or to international organizations or jurisdictions. The Company takes all necessary steps to safeguard the personal data you provide and to ensure that individuals can assert their rights and access effective legal remedies, as required by applicable law.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is conducted pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in compliance with the EU Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the EU Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures it uses to protect your personal information when it is transferred to other countries or international organizations. To request this information, email us at info@wealthwaydigital.uk
10. Personal Data Security
We have implemented appropriate organizational and technical measures to protect personal information. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal information.
We do not guarantee or warrant that the security of your personal data will be maintained without error. We are also not responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure of personal data resulting from transmission errors, unauthorized access by third parties, system failures, or any other circumstances beyond our control.
If required by law or by circumstances beyond our control, we may be obligated to disclose your personal information to third parties, including public authorities. In these situations, we cannot control how those third parties protect your personal information.
Transmitting personal information over the internet is never completely secure. The Company cannot guarantee the security of any personal information you send to us online.
11. Hyperlinks to third-party websites and resources
This website may include links to third-party websites and applications. These sites and apps are not operated or controlled by the company. We are not responsible for any collection or processing of personal information by those websites or applications. This Policy does not apply to activities conducted on or through such sites or apps.
When you visit third-party websites or apps, we recommend reading their privacy policies before deciding whether to access or use them. We also suggest that you provide any personal information to them.
12. Changes to this Policy
This policy may change at any time. If we make changes, we will notify you by posting the updated policy on our website. For significant changes, we will also use the methods we deem appropriate to inform you and will post a notice on our website. Unless expressly stated otherwise, any amendments take effect upon publication of the revised policy.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of the personal data we collect about you, correct any inaccuracies, and delete any personal data we do not require. You may also limit the scope or types of processing of your personal information.
If you are an EEA resident, please refer to this page:
You have these rights with respect to the personal information you provide to us and how it is processed. To exercise your rights, please send an email request to the address listed below.
Access rights
The Company can verify the accuracy of the personal data being processed about you. If they are accurate, you may access your personal data.
The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access personal information must not infringe on the rights and freedoms of others. If a request would adversely affect another individual’s rights and freedoms, the company may refuse to comply or limit its ability to fulfill it.
Right to rectification
The Company has the right to correct inaccurate personal information. You have the right to request that any incomplete personal information about you be corrected, taking into account the purpose of the processing.
Right to Erasure
The following reasons apply: (a) personal data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, for reasons specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) personal data have been processed unlawfully; or (f) personal data must be deleted to comply with the company’s legal obligations.
This right does not apply if processing is necessary (a) to fulfill a legal obligation that must be carried out under European Union or Member State law; or (b) to create, exercise, or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you may ask the company to limit the processing of your personal data.
If you request that personal data be restricted, such data may only be retained with your consent, when necessary to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a member state.
Right to Data Portability
If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to transfer data does not infringe upon the rights or freedoms of others.
Right to challenge
You have the right to object, at any time, to the use of your personal data where processing is based on legitimate interests pursued by the company or a third party. This right includes objections to profiling carried out solely on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms or interests, or that the processing is necessary for the establishment, exercise or defence of legal claims, we may continue the processing.
Regarding direct marketing, you have the right at any time to object to the processing of your personal data.
Right to decline consent
You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent prior to its withdrawal
You have the right to file a complaint with the authority that oversees you.
You may file an appeal with a supervisory authority established by a Member State to protect the fundamental rights of individuals relating to the processing of personal data within the European Union.
The laws of the European Union and its Member States may limit your rights relating to your personal data, as outlined in Section 13.
We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. The timeframe may be extended to up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.
As long as it does not conflict with section 13 of the law, information you request under your section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or communicating the action taken. We may also refuse to act.
If the company has any doubts about the identity of the person making the request, it may ask for additional information or documentation to verify your identity.